Our Services
Get full technical support for UV Printer and UV DTF printers, DTG Printer, Food Printer, and DTF Printer. Installation guidance, troubleshooting, color management, and engineering assistance.
Service 1
Technical Support
We provide comprehensive technical support to ensure optimal performance of your printer.
Installation & Setup
* Remote installation guidance
* RIP software configuration
* Printer calibration and ink setup
Daily Operation Guidance
* Print head cleaning
* Nozzle test & maintenance
* Ink circulation & white ink management
Troubleshooting Support
* Banding / color issues
* Ink flow problems
* Printing alignment & height adjustment
Engineer Support
Our team has over 5–10 years of Inkjet printing experience and provides professional one-on-one support.
Service 2
Manuals & Downloads
Here you can download official guides, manuals, and printer files.
User Manuals (PDF)
* MC-6090 UV Flatbed Printer Manual
* High Speed Tumbler Bottle Printer Manual
* MC-H1A Smart Cloud Phone Case Printer Manual
* MC-H1A New Smart Cloud Phone Case Printer
Software & Drivers
* RIP Software (Photoprint / Flexi)
* Driver packages
* ICC color profiles
Maintenance Documents
* Daily cleaning checklist
* White ink management guide
* Print head protection guide
Service 3
Warranty Policy
We offer reliable warranty and lifetime support.
Warranty Coverage
* 12-36 months machine warranty
* Main components covered
* Print head warranty varies by model
Not Covered
* Ink, cap tops, wipers, filters
* User-caused damage
* Unauthorized repairs
After-Sales Support
* Free remote troubleshooting
* Replacement parts at factory price
* Long-term machine upgrades
FAQ
What print head options are available?
We offer Epson XP600, I1600, I3200, Ricoh G5i, and Ricoh GH2220 depending on machine models.
Do your printers support white ink and varnish?
Yes. All UV printers can be configured with CMYK + White + Varnish.
What is your warranty period?
12-36 months for the whole machine (excluding consumable parts). We offer lifetime technical support.
Reliable Support for Every Micolorprint User
Whether you need a quick fix, technical guidance, or warranty help, our team is here to provide fast and professional assistance.
Let us solve your issue quickly — so you can get back to printing.